Water and Sewer Department
For water or sewer customers with concerns about the Covid-19 Coronavirus, click here for information from the CDC in a FAQ format.
The Town’s Water Superintendent is Shawn Hendee. Shawn works to maintain the Town’s excellent water sources and assure their safety and consistent availability. Shawn also pitches in, as needed, to help the Highway Crew with winter maintenance of roads and sidewalks.
The Town’s chief Wastewater Operator is Shawn Hendee. Together with Tyler Allen and part-time assistant Bob Berardo, he sees to the treatment of Pittsford’s sewerage and the discharge of effluent in compliance with federal and State health and safety standards. Click here to read a detailed summary of the workings of Pittsford’s wastewater treatment processes.
The Sewer Department can be reached at 483-6297.
The Water Department can be reached at 483-6778.
Read all about Water & Sewer FAQs
Town of Pittsford Sewer Ordinance (effective 08-19-14)
Utility Bill Insert re Grease Click the link for the full notice.
Disposal of Grease & Cooking Oils. Click the link for the full notice.
Sump Pumps and Storm Drains. Click the link for the full notice.
Want to learn more about how a small water system works? Click here
Want to learn more about how a small wastewater system works? Click here
Click here for a website which helps you estimate water consumption.
Click here for a website which helps you measure water wasted due to leaks.
Click here for a Water Connection Application
Click here for a Utilities Repayment Form
PDF files open with Acrobat Reader - available free click here.