The Town’s Water Superintendent is Bruce Babcock, who, like his predecessors before him, has given decades of round-the-clock service to the Town and its residents. Bruce works to maintain the Town’s excellent water sources and assure their safety and consistent availability. Shawn Hendee is the Assistant Water Superintendent.  Bruce and Shawn also pitch in, as needed, to help the Highway Crew with winter maintenance of roads and sidewalks.

The Town’s Wastewater Operator is Shawn Hendee.  Together with part-time assistants Bob Berardo and Jack Shedd, he sees to the treatment of Pittsford’s sewerage and the discharge of effluent in compliance with federal and State health and safety standards. Click here to read a detailed summary of the workings of Pittsford’s wastewater treatment processes.

Bob / Jack can be reached at 483-6297.

Bruce / Shawn can be reached at 483-6778.

The department’s email address is or

Read all about Water & Sewer FAQs

Water Rate Policy

Sewer Rate Policy

Town of Pittsford Sewer Ordinance (effective 08-19-14)

Pittsford Sewer System Upgrade and Notice on Rates

Utility Bill Insert re Grease Click the link for the full notice.

Disposal of Grease & Cooking Oils. Click the link for the full notice.

Sump Pumps and Storm Drains. Click the link for the full notice.


Want to learn more about how a small water system works?  Click here

Want to learn more about how a small wastewater system works?  Click here


For helpful hints on what NOT to flush down your toilet, please click here.


Click here for a website which helps you estimate water consumption.

Click here for a website which helps you measure water wasted due to leaks.

Click here for a Water Connection Application

Click here for a Utilities Repayment Form


2018 CCR Report Pittsford Florence Water

2017 CCR Report Pittsford Florence Water

2016 CCR report Pittsford Florence Water

Consumer Confidence Report-2015 as reported in 2016

Consumer Confidence Report–2014 as reported in 2015

Consumer Confidence Report–2013 as reported in 2014

Consumer Confidence Report for Pittsford Florence Water 2013

Downloads Available

PDF files open with Acrobat Reader - available free click here.