For water or sewer customers with concerns about the Covid-19 Coronavirus, click here for information from the CDC in a FAQ format.

 

Sewer Notice Re Flushing Wipes and Gloves

 

The Town’s Water Superintendent is Shawn Hendee. Shawn works to maintain the Town’s excellent water sources and assure their safety and consistent availability. Shawn also pitches in, as needed, to help the Highway Crew with winter maintenance of roads and sidewalks.

The Town’s chief Wastewater Operator is Shawn Hendee.  Together with Tyler Allen and part-time assistant Bob Berardo, he sees to the treatment of Pittsford’s sewerage and the discharge of effluent in compliance with federal and State health and safety standards. Click here to read a detailed summary of the workings of Pittsford’s wastewater treatment processes.

The Sewer Department can be reached at 483-6297.

The Water Department can be reached at 483-6778.

The department’s email address is or

Read all about Water & Sewer FAQs

Water Rate Policy

Sewer Rate Policy

Town of Pittsford Sewer Ordinance (effective 08-19-14)

Utility Bill Insert re Grease Click the link for the full notice.

Disposal of Grease & Cooking Oils. Click the link for the full notice.

Sump Pumps and Storm Drains. Click the link for the full notice.

 

Want to learn more about how a small water system works?  Click here

Want to learn more about how a small wastewater system works?  Click here

 

For helpful hints on what NOT to flush down your toilet, please click here or here.

 

Click here for a website which helps you estimate water consumption.

Click here for a website which helps you measure water wasted due to leaks.

Click here for a Water Connection Application

Click here for a Utilities Repayment Form

 

CCR Reports

2019 CCR Report Pittsford Florence Water

2018 CCR Report Pittsford Florence Water

2017 CCR Report Pittsford Florence Water

2016 CCR report Pittsford Florence Water

Downloads Available

PDF files open with Acrobat Reader - available free click here.