Important notice to Proctor Water customers within Pittsford - Click Here: Boil Water Notice

The Town’s Water Superintendent is Bruce Babcock, who, like his predecessors before him, has given decades of round-the-clock service to the Town and its residents. Bruce works to maintain the Town’s excellent water sources and assure their safety and consistent availability. Shawn Hendee is the Assistant Water Superintendent.  Bruce and Shawn also pitch in, as needed, to help the Highway Crew with winter maintenance of roads and sidewalks.

The Town’s Wastewater Operator is Shawn Hendee.  Together with part-time assistants Bob Berardo and Jack Shedd, he sees to the treatment of Pittsford’s sewerage and the discharge of effluent in compliance with federal and State health and safety standards. Click here to read a detailed summary of the workings of Pittsford’s wastewater treatment processes.

Bob / Jack can be reached at 483-6297.

Bruce / Shawn can be reached at 483-6778.

The department’s email address is    or

Sewer Ordinance

Review the full text of the Proposed New Sewer Ordinance (04-11-14) by clicking on this link: Town of Pittsford Sewer Ordinance.

New Sewer Rate Schedule beginning 07-01-2014

Want to learn more about how a small water system works?  Click here

Want to learn more about how a small wastewater system works?  Click here

Utility Bill Notice re Sump Pumps


Click here for a website which helps you estimate water consumption.

Click here for a website which helps you measure water wasted due to leaks.

Click here for a Water Connection Application

Click here for a Utilities Repayment Form

Pittsford’s water system upgrade is nearly complete. This project involved improving service along Route 7 (South); connecting the Pittsford and Florence water systems, and installing remote-read water meters across town.

An upgrade to Pittsford’s sewage collection system and to its wastewater treatment facility is now underway.

Consumer Confidence Report–2013 as reported in 2014

Consumer Confidence Report for Pittsford Florence Water 2013

Downloads Available

PDF files open with Acrobat Reader - available free click here.